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Policy
Privacy
APP

In everything we do, we seek to protect our corporate information and with our customers, partners and interested public it is no different.

Your Personal Data is valuable to you and to us too and, therefore, we present in this Policy how it can be used.

Last update: 26/06/2024

SENTNEL MONITORAMENTO LTDA., legal entity governed by private law, registered with the CNPJ under nº 40.202.841/0001-04, with headquarters at Avenida Professor Mario Werneck, nº 26, Room 1.102, Level 11, Estoril neighborhood, municipality of Belo Horizonte, State of Minas Gerais, CEP 30.455-610, hereinafter referred to as SENTNEL, provides this Privacy Policy (“Policy”), in compliance with the laws of Brazil.

1. HOW WE COLLECT YOUR PERSONAL DATA

 

On our website (https://sentnel.app), the Cookies described below are collected directly from the Visitor:

However, we may collect your Personal Data through:

Cookie Name
Cookie Classification
Duration
Goal
ARRAffinity
Segurança
Sessão
Identificação de instância no Azure
ARRAffinitySameSite
Segurança
Sessão
Identificação de instância no Azure
.ASP.NET_SessionId
Segurança
Sessão
Identificação da sessão do usuário no servidor
CLID
Análise de uso da aplicação
1 ano
Gera dados da interação do usuário com a aplicação
CommunicationCarousel
Navegação
1 ano
Guarda informações das comunicações do sistema exibidas para o usuário
MUID
Análise de uso da aplicaçào
1 ano
Identifica de forma única os browsers usados para acesso
SM
Análise de uso da aplicaçào
Sessão
Sincronização dos dados de browsers (MUID) entre domínios
__RequestVerificationToken
Segurança
Sessão
Previne o envio de requisições não autorizadas à aplicação
_clck
Análise de uso da aplicaçào
1 ano
Periste a identificação do usuário e suas preferências no acesso ao site
_clsk
Análise de uso da aplicaçào
1 dia
Conecta múltiplas visualizações de páginas de um usuário para uma mesma sessão de análise
i18next
Configuração
Sessão
Indica a linguagem que a aplicação usará para exibir as informações para o usuário

Furthermore, we may collect directly from the contractors of our services the Personal Data required for User registration. To do this, we collect your full name and email address.

After completing the registration, the User can complement their personal information with photo, function/position, landline number and cell phone number.

 

During the use of SENTNEL, the User's personal geolocation data may be collected, upon authorization, so that certain system functionalities can be performed.

 

Likewise, the User must authorize the system to have access to the mobile device's camera and photo gallery so that certain functionalities can be performed.

2.         THE CONTROL IS YOURS

Within the specific scope of the LGPD, you are guaranteed the following rights:

 

  • Access

Be informed about how your personal “data” is treated and about our treatment policy.

  • Correction

Request an update to your “data” due to being out of date, incorrect or incomplete.

  • Portability

Request that personal data about our processing be transferred to a third party indicated by you.

  • Elimination

Request that your “data” be deleted from our storage locations, except where required by law.

  • Anonymization/Blocking

Request that your “data” be subjected to anonymization algorithms or that this processing be suspended.

  • Revocation and its consequences

Revoke any consent previously given and be informed of any developments.

  • Opposition

Disagree and oppose the way we process personal data, as long as it does not comply with the General Data Protection Law.

 

3.         WHERE YOUR DATA IS STORED AND MANIPULATED

 

Your Personal Data is processed, stored and manipulated on our national servers and/or abroad, at first-rate providers, respecting all security standards and current legislation.

 

Please consider that due to security and storage (backup) policies, your Personal Data is handled by our service providers, within the strictest information security policy, and may be transferred to different servers without the need for your prior authorization, to guarantee their secrecy, availability and confidentiality.

4.         HOW WE USE YOUR PERSONAL DATA

 

The Personal Data collected is used exclusively to register the User's authentication information in SENTNEL.

Other Personal Data collected during the use of SENTNEL is necessary for the system's functionalities to function.

 

Your Personal Data may be necessary to comply with judicial, legal and regulatory determinations, in accordance with what may eventually be issued by the competent authorities and bodies, as well as to protect our rights in judicial and administrative demands.

 

 

5.         SHARING OF PERSONAL DATA

 

5.1.      Sharing with third parties and partners

 

Eventually, we may share your Data with third parties, partners and Group companies, in order to meet inevitable demands to meet our technical information security standards.

 

5.1.1.     Information technology and content management service providers:

 

  • Cloud storage services;

  • Provider access and hosting of our website;

  • Infrastructure maintenance and support services (servers and related);

  • Website support services;

  • Content diagrammers and designers.

 

  5.1.2.   Government Authorities and class councils:

  • Compliance with legal, judicial or administrative determinations;

  • Take legal, judicial or administrative measures to defend our interests as set out in the “policy”.

 

5.1.3.   Other companies belonging to the Group

  • STATUM Group companies and service providers;

6.         HOW WE PROTECT YOUR DATA

We adopt the best practices in information security, aligned with the best technological standards, in addition to controlled processes to guarantee the protection of your Personal Data, to this end we use the following resources:

 

All of our controls are periodically reviewed and updated to ensure compliance with our Policy and to guarantee the security and protection of your Personal Data, however, we cannot guarantee that our services are completely safe and risk-free. What we can guarantee is that we have the best technologies and people to detect and respond immediately to any security incident that could compromise the integrity of your Personal Data.

 

7.        HOW WE RETAIN AND DISPOSE OF DATA

 

We will retain your Data for a period sufficient to fulfill the purpose for which it was collected, described in item 6.

8.       CONTACT AND REQUESTS

 

8.1.    Data governance

The Data Protection Officer (DPO – Data Protection Officer) can be accessed at any time by email at lgpd@sentnel.com.br to respond to requests related to queries and the protection of your “data”. Requests are responded to within a maximum period of 15 (fifteen) days.

 

8.2.    Reports and complaints

 

If you feel uncomfortable with some of our policies, please let us know, but if you prefer, you can send requests or complaints regarding the processing of your Personal Data to the National Data Protection Authority through the website: https://www.gov.br/anpd/pt-br

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